GENERAL

Where are you located?
East of downtown Tulsa in the historical Kendall-Whittier neighborhood at 2407 E. Admiral Blvd., Tulsa, OK 74110

How is pricing determined?
Our shirt pricing is based a number of factors including shirt brand/style, shirt color, number of colors and print locations in your design, and final size breakdown and quantity.

 

stacks of t-shirts

QUOTES AND ORDERING

What are the steps in the ordering process?

  1. Initial inquiry or quote request
  2. Approve quote, pay deposit (50% invoice total) to begin order
    - If we are hired to do design work, this is when that process happens - 
  3. Art approval form sent with information regarding final design, placement, colors
  4. Printing begins after art is approved
  5. Client picks up their order and pays the remaining 50% of their balance.

What is your minimum order?
For garments – 12 pieces for single color designs, 24 pieces for any design two to six. For flatstock – 30 minimum, any amount of colors. 

What do I need to have to place an order?
Completed artwork, shirt brand/style, shirt color, size breakdown, ink color(s).

If any of this sounds confusing, if you’re undecided on any portion of your order or just need a hand with selecting garments - we are happy to help you at any point in the ordering process! Feel free to contact us by phone or email to schedule an appointment.

How can I get a quote?
Please email us with your artwork (low resolution for this part of the process is fine, but do keep in mind that you’ll need high resolution artwork to go to print) a description of the type of garment or paper you’re looking to print on (examples are always good!) and an idea of the quantity you’d like to print. The more details you can provide us, the better!

Do you have rush options available?
Yes, our normal turnaround time is 10 business days. For orders within 6-9 business days, there is a 25% rush fee on your order total. For orders within 4-5 business days, there s a 50% rush fee on your order total. Rush orders are subject to schedule availability and must be addressed on a case by case basis.

What is your reorder policy?
As a growing studio in a small space, we do not have the room to store screens for every job. If you think you will be frequently reordering your design(s), please let us know as soon as possible.

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DESIGN, ART PREPARATION & SET UP

What is your design fee?
Design work begins at $50/hr with a minimum 1 hr charge. Final pricing is based on the complexity of your design. Please contact us to schedule a meeting to discuss any design projects.

Can I see my design before you start printing?
Yes. We will send an art approval prior to printing that contains a digital mock up, placement information, size, ink color and other details we have discussed regarding your order.

How big can my design be?
The size of your design can vary wildly based on the brand/style of the garment you have chosen and the aesthetic that you wish to convey. For most t-shirts, a standard size adult print should fit within a 12x12” document, or 15x20” for an “oversized” print. If you are unsure of how to size your design, please contact us. We’re happy to help.

Currently, the maximum size we can print for flatstock is a 18x24” full bleed. We are actively working on expanding our flatstock printing capabilities.

What type of file should I send you?
For single color designs, a high resolution .PDF, .TIFF or even a .JPG will suffice. Please make sure your images are at least 300 dpi at the full print size. For multi-color images, please send an .AI or .PSD file, unflattened, with any text outlined.

How do I submit my artwork to you?
Emailing us a file or sharing a cloud link (ie– Dropbox, Google Drive) is preferred, but you may also bring in your artwork on a jump drive or an external hard drive. 

How do you match the colors of my design?
For most orders, we will choose the closest color match to pre-mixed inks in our shop. We can match to colors in your digital file, but please understand that since all monitors are different, this is not an exact match. For exact color matching, we recommend you choose Pantone colors from a swatch book (not on your computer). Exact Pantone color matching will be subject to a small fee dependent on order quantity.

How much are set up fees?
As of mid-October 2016, all set up fees are now rolled into print pricing.
 

 

shirts hanging

SOURCING & ORDERING

Can you order shirts/paper for me?
Absolutely! We have our garment wholesaler catalogs and most popular shirts for you to browse in our studio, as well as a number of paper swatch books and color cards. Please let us know if you are having a trouble finding a garment or paper for your project - we’d be happy to help!

Can I get a sample item to check the quality before placing my order?
Yes. Any sample garments must be paid for in full prior to ordering. 

Can I add shirts or change some sizes once my order has been placed?
Yes, but please note that adding to or changing your order once it has already been paid for and processed may add to your turnaround time and incur additional fees.  

Can I bring my own garments in? 
Yes. Orders with customer supplied shirts are subject to a small handling fee.

Can I mix shirt sizes & do I need to order in dozens?
You can mix shirt sizes, as long as you hit our minimum requirement. 

I want to print on [insert name of crazy brand here]. Is that possible?
Maybe! We’ll definitely try our hardest to find a wholesaler or a direct way to purchase those tees for you.  

Do you have environmentally-friendly options for shirts/paper?
Yes, we have access to companies that produce both eco-friendly inks, garments and papers.

PAYMENT

Do I need to pay for my shirts now?
We require a minimum 50% deposit to begin your order and the remaining balance on pick up.

What type of payment do you accept?
Cash, check, credit card, or PayPal

printing

PRINTING

What is the maximum print size for a t-shirt?
Our maximum print size is 15x20 inches. This is considered an oversized print and not all shirt styles can accommodate such a large print area.

Can I mix and match shirt & ink colors?
Yes. Ink color changes are $10, with a limit of 4, total, per design.
You can mix and match shirts without any additional charge as long as your ink colors remain the same and your design stays the same size. Otherwise we will have to charge you additional fees.

How closely can you match your ink to the color that I want?
For exact color matching, we recommend you choose Pantone colors from a swatch book (not on your computer). Exact Pantone color matching will be subject to a small fee dependent on order quantity.

Can you do CMYK / 4-color process printing?
Yes. 

Can you print discharge?
We currently do not print with discharge inks.

Do you print with water-based inks?
Yes, please specify when you are getting your quote that you’d like water based inks for your project.

Do you have environmentally-friendly options for inks?
Yes, we do. 

Can you print a sample shirt?
We will provide a digital mock up prior to printing, but we do not currently print physical samples of garments.

Do you put names and numbers on shirts?
We do not offer numbering at this time.

Can I get the same design printed on different kinds or sizes of garments, like hoodies and t-shirts, or youth and adult?
Yes, but the size of your design may differ depending on the garment and a new screen might be necessary for such variations in size. 

shirt delivery

DELIVERY

When will I get my shirts? What is your turnaround time?
10 business days from receiving the deposit, artwork and order details.

Can you ship my order?
Yes, we can ship your order via USPS, FedEx or UPS.

Can I pick up my order?
Yes, you can pick up your order at the studio during normal business hours (Monday - Friday, 9am to 5pm). Please let us know if you need to arrange for pick up outside of these hours