Where are you located?
East of downtown Tulsa in the historical Kendall-Whittier neighborhood at 2421 E. Admiral Blvd., Tulsa, OK 74110
How is pricing determined?
Our shirt pricing is based a number of factors including shirt brand/style, shirt color, number of colors and print locations in your design, and final size breakdown and quantity.
QUOTES AND ORDERING
What are the steps in the ordering process?
Initial inquiry or quote request
Approve quote, pay deposit (50% invoice total) to begin order
- If we are hired to do design work, this is when that process happens -
Art approval form sent with information regarding final design, placement, colors
Printing begins after art is approved
Client picks up their order and pays the remaining 50% of their balance.
What is your minimum order?
For garments there is no minimum order quantity, but please note that the lower the quantity you order, the higher the unit price will be. For flatstock our minimum is 30 pieces. We can print less than that, but we will charge for 30.
What do I need to have to place an order?
Ideally– completed artwork, shirt brand/style, shirt color, size breakdown, ink color(s).
If any of this sounds confusing, if you’re undecided on any portion of your order or just need a hand with selecting garments - we are happy to help you at any point in the ordering process! Feel free to contact us by phone or email to schedule an appointment.
How can I get a quote?
Please fill out the appropriate form on our quotes page. The more details the better! If you have artwork ready, you may also send that to us at email@example.com
Do you have rush options available?
Yes, our normal turnaround time is 7-10 business days. For orders within 6-9 business days, there is a 25% rush fee on your order total. For orders within 4-5 business days, there s a 50% rush fee on your order total. Rush orders are subject to schedule availability and must be addressed on a case by case basis.
What is your reorder policy?
If you think you will be reordering your design(s), please let us know as soon as possible. We do not save screens from completed jobs, but we do keep transparencies and digital separations on file. Any reprints done from these saved transparencies will be quoted at a discounted rate.
DESIGN, ART PREPARATION & SET UP
What is your design fee?
Design work begins at $50/hr with a minimum 1 hr charge. Final pricing is based on the complexity of your design. Please contact us to schedule a meeting to discuss any design projects.
Can I see my design before you start printing?
Yes. We will send an art approval prior to printing that contains a digital mock up, placement information, size, ink color and other details we have discussed regarding your order.
How big can my design be?
The size of your design can vary wildly based on the brand/style of the garment you have chosen and the aesthetic that you wish to convey. For most t-shirts, a standard size adult print should fit within a 12x12” document, or 15x20” for an “oversized” print. If you are unsure of how to size your design, please contact us. We’re happy to help.
Currently, the maximum size we can print for flatstock is a 18x24” full bleed. We are actively working on expanding our flatstock printing capabilities.
What type of file should I send you?
Vector files (.AI, .EPS, .SVG) are preferred if you have them. If not, please send a high resolution .PDF, .TIFF or even a .JPG for single color designs. Please make sure your images are at least 300 dpi at the full print size. For multi-color images, if it is possible please send the native file (.AI, .PSD, etc) with the layers unflatttened and any text outlined. Upon reviewing your artwork,
How do I submit my artwork to you?
Emailing us a file or sharing a cloud link (ie– Dropbox, Google Drive) is preferred, but you may also bring in your artwork on a jump drive or an external hard drive.
How do you match the colors of my design?
For most orders, we will choose the closest color match to pre-mixed inks in our shop. We can match to colors in your digital file, but please understand that since all monitors are different, this is not an exact match. For exact color matching, we recommend you choose Pantone colors from a physical swatch book (not on your computer). Exact Pantone color matching will be subject to a small fee dependent on order quantity.
How much are set up fees?
All set up fees are rolled into print pricing.
SOURCING & ORDERING
Can you order shirts/paper for me?
Absolutely! We order from a number of wholesalers and are happy to help you find the right shirt for your project. We have a number of sample garments, color cards and swatch books at our studio if you’d like to browse or get a feel for fit.
Can I get a blank sample item to check the quality before placing my order?
Yes. Any sample garments must be paid for in full prior to ordering.
Can I add shirts or change some sizes once my order has been placed?
Yes, please submit any changes as soon as possible. Adding to or changing your order once it has already been paid for and processed may add to your turnaround time and incur additional fees.
Can I bring my own garments in?
Yes. Orders with customer supplied shirts are subject to a small handling fee.
Can I mix shirt sizes & do I need to order in dozens?
Yes, you absolutely can mix shirt sizes.
I want to print on [insert name of crazy brand here]. Is that possible?
Maybe! We’ll definitely try our hardest to find a wholesaler or a direct way to purchase those tees for you.
Do I need to pay for my shirts now?
We require a minimum 50% deposit to begin your order and the remaining balance on pick up/prior to shipment.
What type of payment do you accept?
Cash, check, credit card, or PayPal.
What is the maximum print size for a t-shirt?
Our maximum print size for single color (one hit) is 15.5x20 inches. Maximum size for multiple colors (or single color solid) is 15.5x16.5” This is considered an oversized print and not all shirt styles can accommodate such a large print area. Please check with us if you are unsure.
Can I mix and match shirt & ink colors?
Yes. Ink color changes are $15, with a limit of 4, total, per design.
You can mix and match shirts without any additional charge as long as your ink colors remain the same and your design stays the same size. Otherwise we will have to charge you additional fees.
How closely can you match your ink to the color that I want?
For exact color matching, we recommend you choose Pantone colors from a physical swatch book (not on your computer). Exact Pantone color matching will be subject to a small fee dependent on order quantity.
Can you do CMYK / 4-color process printing?
Can you print discharge?
We currently do not print with discharge inks.
Do you print with water-based inks?
Yes, please specify when you are getting your quote that you’d like water based inks for your project.
Can you print a sample shirt?
We will provide a digital mock up prior to printing, but if you require a printed sample, please let us know. Printed samples are subject to additional fees and must be paid for in advance.
Do you put names and numbers on shirts?
We do not offer numbering at this time.
Can I get the same design printed on different kinds or sizes of garments, like hoodies and t-shirts, or youth and adult?
Yes, but the size of your design may differ depending on the garment and a new screen might be necessary for such variations in size.
When will I get my shirts? What is your turnaround time?
Our typical turnaround time is 7-10 business days from receiving the deposit, artwork and order details. Please let us know if you have any hard deadlines for your items and submit orders as far in advance as possible to avoid any hiccups.
Can you ship my order?
Yes, we can ship your order via USPS, FedEx or UPS.
Can I pick up my order?
Yes, you can pick up your order at the studio during normal business hours (Monday - Friday, 9am to 5pm). Please let us know if you need to arrange for pick up outside of these hours.